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Business analysis with documents and laptop

Process Mapping & Analysis

Understanding how work actually flows through your organisation is the foundation for meaningful improvement. Our process mapping service creates detailed visualisations of your current state operations.

We conduct stakeholder interviews, observe workflows in action, and analyse existing documentation to build comprehensive process maps. These maps reveal bottlenecks, redundancies, and handoff points where delays typically occur.

The analysis phase identifies root causes of inefficiency and quantifies their impact on operational performance, providing a clear business case for improvement initiatives.

$2,450 per engagement

Strategic planning session with team collaboration

Workflow Redesign

Armed with insights from process analysis, we develop optimised workflow designs that address identified inefficiencies while respecting organisational constraints and capabilities.

Our redesign process considers multiple improvement pathways, evaluating each for feasibility, cost, and expected benefit. We present options with clear trade-offs so you can make informed decisions aligned with strategic priorities.

Deliverables include detailed process specifications, role definitions, decision criteria, and integration points with existing systems and procedures.

$4,890 per project

Technology dashboard with automation workflow

Automation Consulting

Not every process should be automated, and not every automation initiative delivers expected returns. Our consulting service helps you identify high-value automation opportunities while avoiding common pitfalls.

We assess candidate processes against automation readiness criteria, considering factors such as volume, standardisation, error rates, and integration complexity.

The output includes a prioritised automation roadmap with implementation specifications, expected benefits, resource requirements, and risk mitigation strategies.

$3,750 per assessment

Performance metrics and data analytics display

Performance Metrics Setup

What gets measured gets managed. We design measurement frameworks that provide actionable visibility into process performance without creating administrative burden.

Our approach identifies leading and lagging indicators relevant to your operational objectives, establishing clear definitions, collection methods, and reporting cadences.

We help implement dashboards and reporting structures that surface insights at appropriate organisational levels, supporting data-driven decision making across the organisation.

$1,980 per system

Team workshop and collaborative planning

Change Management

Process improvements only deliver value when people adopt new ways of working. Our change management programs address the human side of operational transformation.

We develop stakeholder engagement strategies, communication plans, and training programs tailored to your organisation's culture and change readiness.

Support extends through the transition period with coaching, issue resolution, and adjustment of approaches based on real-world adoption feedback.

$5,340 per program

Operational Excellence Program

Comprehensive transformation for organisations seeking substantial operational improvement

The Operational Excellence Program combines our core services into an integrated engagement designed for organisations ready to make significant operational investments.

This program includes comprehensive process assessment, workflow redesign for priority areas, automation roadmap development, metrics implementation, and change management support.

Engagements typically span three to six months, with structured phases and milestone reviews to ensure progress remains aligned with expectations.

Program Includes

Full operational assessment
Process redesign (up to 5 workflows)
Automation opportunity analysis
KPI framework design
Change management support
90-day post-implementation review

$12,750 full program

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Important notice: All prices are indicative and may be adjusted based on project scope, complexity, and specific requirements. Final pricing will be confirmed in a formal proposal following initial consultation. Results may vary depending on organisational context, implementation quality, and other factors. Our services are not a substitute for professional business, legal, or financial advice.

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